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Returns and Warranty

When you shop at you do so with the assurance of knowing that if you are not completely satisfied with your purchase you can return it and we will provide an exchange, refund or repair within the guidelines below. This policy applies to all purchases made from
The quickest and easiest way to return a product is to contact our customer service team at
We want you to be 100% happy with your purchase. If the condition of the product isn’t to your expectations we will do our best to fix it hassle free.
Note the price of shipping will be borne by the customer.

Our policy lasts 30 days from delivery. If 30 days have passed by since your delivery date, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that contain, hazardous materials, or flammable liquids or gases.

Additional non-returnable items: 
Gift cards

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable) 
-Book with obvious signs of use. 
-Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
-Any item that is returned more than 30 days after delivery

Proof of Purchase
Please note that all returns, refunds, exchanges or repair requests must be accompanied by an original receipt (emailed to your nominated email address at the time of purchase)

Goods Arrived Damaged
If, for some reason, your goods arrive damaged or inoperable we will do everything we can to fix the issue. Obviously, this is our responsibility and we will correct things as quickly as possible. Just email us at within 3 days of receiving the goods.

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.